Jay Nagdeman's "In The Beginning"
Jay Nagdeman's "In The Beginning"
We now know that the failure rate of financial goods and services is more than 80% after watching their launches for over twenty years. Despite all the obstacles, nearly every respectable marketing director in the financial services industry is always brainstorming new ideas for groundbreaking products.
There was a golden age of mostly successful new financial goods and services just a few decades ago. Nevertheless, in the current oversaturated and competitive financial services marketing landscape, almost every category of financial products and services has reached maturity and is overrepresented. Taking market share away from well-established brands is often necessary for a new financial product to succeed in the marketplace.
Economists use the term "monopolistic competition" to describe the current state of the financial product and service industries. This seemingly contradictory statement characterizes a market where there isn't a single dominant brand, where pricing competition is fierce, and where competitors differ mostly in how consumers perceive their brands rather than their actual performance.
Product launch activities related to the introduction of a new financial product or service can have an impact on its success comparable to that of its design or pricing, provided they are well-planned and executed. Marketers with experience understand that:Internal events should inspire excitement and unity in the run-up to the product launch, while pre-launch events should pique curiosity and generate interest.Launch events should increase product awareness and excitement.The firm's post-launch operations should maintain interest and momentum and lay the groundwork for a cumulative marketing process that is sustained.
The consequences of new financial products failing to meet expectations are significant. Based on our extensive analysis of failed launches of financial products and services, we have identified the following critical factors as the most important determinants of the success or failure of such launches:As long as there are novel ideas and methods that show promise of improvement, people will keep hoping for the best. Customers purchase expectations, not goods and services, and product launch messaging and positioning should reflect this.An item's name is crucial; don't discount it. A well-known and respected brand name can attract more customers and boost sales. An advantage-oriented moniker receives more use and opens doors to more cost-effective branding options.Underestimating the costs of launching a product is common. Set aside enough money for a successful launch, and then some extra.You can learn a lot from other people's blunders when launching their products. Having a firm grasp of precedent and the ability to foresee potential issues is crucial. There is no joy in being ignorant in this domain.Develop a distinctive selling point in the market. While they may be novel for your business, consumers in your target markets see "more of the same" when they see "me too" items and services. Without an edge over the competition, you'll need a huge money to make people excited and buy your way to success.Without proper distribution and sales support, even the most excellent financial products or services would not succeed. Before launching, flex your distribution muscles and make sure your distributors are well-informed about the product's advantages and highly driven to sell it.No matter how they're branded, financial products and services will always reflect the sponsoring company's image and reputation. That the new product's marketing materials and its accompanying claims are coherent with the sponsor's brand identity is, then, of paramount importance.Recognize that honesty leads to achievement. Develop an enticing offer of value and strive to go above and beyond for your customers.
Testing the market is the next crucial stage after developing a financial product or service. On the other hand, we think that marketing financial services via focus groups is a waste of time and money compared to marketing consumer goods. Alternatively, a more detailed and personal understanding of the market's demands and requirements can be gained through targeted one-on-one interviews with distribution channel representatives and prospects in the target market.
A lot of financial products and services fail because their creators didn't pay enough attention to market demand, didn't differentiate themselves sufficiently from existing brands, didn't set up and encourage distribution channels properly, didn't come up with messaging that resonated with their target audiences, and didn't deliver on their promises. Even though the dangers are clear, marketers in the financial sector continue to make the same mistakes. "We have seen the enemy and he is us," Pogo aptly stated.
Oh my goodness!
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